Harness the power of effective communication and leadership to boost team morale, performance, and satisfaction.
Improve client relationships through enhanced service, leading to loyal customers and an expanding client base.
Transform your veterinary practice, increase productivity, and see tangible growth in your business.
Through a blend of carefully designed modules, hands-on assignments, and personalized one-on-one weekly conversations, we support your management team to enhance staff satisfaction, improve client relationships, and ultimately boost your clinic's overall performance.
This course will focus on the essential skills needed to lead others. We will use a variety of videos, learning modules, and book references to prepare for the challenging aspects of veterinary management. Weekly meetings will drive conversation and offer guidance to daily challenges.
Make sure your team is confident and successful with their client support. Learn how to navigate the do's and don'ts of communication, de-escalate conversations, and increase client retention.
With decades of industry experience, we understand the challenges that come with managing a veterinary clinic. We're passionate about helping managers grow into their roles and build successful teams. More than just consultants, we're your partners in transforming your clinic. Experience the VCC difference today.
Balancing Compassion and Business in Veterinary Practice
- LEANNE PEARL, RVT
Through her attentive guidance and intuition, she has helped me improve my skills, nurtured my ability to stay engaged in the workplace, and to be adaptable in a fast paced, rapidly growing practice.
"Working with Stacy has helped me overcome many obstacles, both professional and personal."
- kATRINA WHEELER, RVT Lead
She truly listens, cares and does her best to help you grow. There is no judgment from her. She is so easy to talk to. I get a flow of confidence and support when I need it, a genuine mentor, and a dear friend.
"Stacy has helped me become a better leader"
- SAMANTHA HEALTH, Monon Veterinary Clinic
"I used these with a new CSR whom I was struggling with to be personable and provide good customer service. I feel like we have made strides, and she actually has been so thankful to have these phrases and scenarios to look at."
"The team training documents were INCREDIBLY helpful."
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